Get in Touch With Us

Got a question about something you have read on this site, or spotted a detail that needs updating? This page covers the ways to reach us and what you can expect once you do.

How to Get in Touch

Email is the best way to contact us. We read every message that comes in and try to reply within two working days. Send your query to [email protected]

A quick summary of what your message is about helps us route it to the right person and answer faster — whether that is a factual query about a brand featured on the site, a suggestion, or something else entirely.

What We Can Help With

  • Questions about our reviews — If you want more detail on how we assessed a particular operator, or why one site ranks above another, ask us directly.
  • Corrections — Bonus terms, welcome offers and licensing details change. If something on the site looks out of date, tell us and we will look into it.
  • Content suggestions — If there is a topic around non GamStop casinos in the UK you think we should cover in more depth, we are open to hearing it.
  • Site or partnership enquiries — If you represent an operator or organisation and want to discuss how we cover your brand, introduce yourself and explain what you have in mind.
  • Support and guidance — If you or someone close to you would benefit from pointing towards responsible gambling resources, mention this in your message and we will direct you appropriately.

What to Expect After You Write to Us

Every message is read by a real person, not an automated system. Our aim is to reply within two working days, though it can take a little longer at busy times. We will always follow up, even if the answer is simply that we need more time to look into something.

Why Accuracy Matters Here

This site is built around helping readers compare casinos not on GamStop — from welcome offers and payment methods to licensing and game selection. Because terms and conditions on operator sites change regularly, reader feedback is one of the ways we keep our comparisons current. If something you have seen on an operator's site does not match what is written here, please let us know.

We also want to hear from readers 18 and over who have views on how we present information, including anything relating to eligibility, local rules, or how offers are described. Your message helps us keep the site useful and fair.

Before You Write In

If your question relates to a specific brand's welcome offer, wagering requirements, or withdrawal times, it helps to check the operator's own terms first, since these can change independently of our listings. If you still have questions after that, we are happy to help clarify what we know from our own research.

Thank you for taking the time to reach out. Whether it is a small correction or a longer conversation about how we cover this market, we look forward to hearing from you.